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Case Study

Process Professionalization of purchasing with focus procure to pay (P2P)

1 Min Read

At German Energy Company

Short-term measures such as the development of KPIs for order quality, savings and purchasing structure data were able to counteract deficits in the ordering process and stabilise purchasing.

Company

  • Family-owned unlisted public limited company with an external board of directors in the energy sector (oil, LNG and gas) and approx. 2,000 employees and €2b revenue

Challenge

  • Project scope: P2P at the beginning; the end of the operational ordering process
  • It became clear that the deficits in the ordering process were far upstream
  • Significant leadership deficits at purchasing management and at group manager level

Goals

  • Investigate the root cause of high number of invoice/order discrepancies
  • Establishing with the CFO that P2P issues were symptoms of structural, fundamental deficiencies
  • Intensive coordination on staff alignment, next steps and a purchasing roadmap

Measures

  • Short-term measures to stabilize purchasing​
  • Active exchange with the specialist departments to stabilize the purchasing situation
  • Active support in the selection of the future purchasing manager​

Results

  • Development of KPIs for order quality, savings and purchasing structure data and development of corresponding dashboards in MS Power BI based on SAP data
  • Operational support of the purchasing team after the departure of the previous managers until the new purchasing management joined the company
  • Handing over and coordinating key information on the situation with the new purchasing management

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